Your CS team and your copywriters,
on every frontier model —
with customer names, addresses and payment details masked first.

"Half my tickets arrive in Arabic. Can CS reply in Arabic — and does masking cover Arabic too?"

Yes to both. Your agents draft Arabic and English replies with the same models your ops team already wants, and PII masking ships for English and Arabic: names, addresses, phones, emails and payment details become inert tokens before any provider sees the prompt — whichever language the customer wrote in.

"I want promo copy built from our order history. Will customer data leak into the model?"

No. Paste the export as-is — customer names, delivery addresses, contact details and payment references are tokenized before the call, so the model works on purchase patterns and product mix, never on who bought what. What reaches the provider is anonymized text; your real data stays in your workspace.

"Returns disputes and chargeback drafts — can AI write those without touching the customer's card details?"

Yes. Drop the ticket, the courier thread and the payment reference into a prompt; the identifiers come back masked, the model drafts the dispute response or return approval, and the real values are restored only in your workspace. It fails closed: if masking can't run, the request stops rather than slipping through.

"What does it cost us? We're not signing a platform contract for chatbots."

$5 trial credits on signup — no card, no sales call, no PoC paperwork. After that, pay-as-you-go ($1 = 100 credits, no expiry); brands with daily CS and copywriting usage typically land between $50 and $200 a month. Light models for routine tickets, frontier models for campaign work — per-model cost is visible.

"My marketplace partner can ask me how customer data is handled. What do I show them?"

The audit trail: every query recorded — who asked, when, which model, what was masked — in a hash-chained log where each entry locks the previous one. Tamper-evident by construction. Protecting shopper data on your channel is your obligation to answer for; this is the record you answer with, per org and fully isolated from every other workspace.